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Frequently Asked Questions
Here are brief explanations for some of the questions that you may have
about e-Classifieds.
Can I change the appearance of the pages?
Yes. In fact, that is one of the biggest advantages of our programs over any others on the market. By editing the HTML in two special variables in the configuration file, you can easily change the appearance of all pages created by the program so that they will have the "look and feel" of the rest of your site.
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Can I replace the buttons for Posting, Searching, etc. with graphics?
Yes. There are a couple of ways that you can do this. You can either replace them with the special form tag for images, or you can simply make them links to a special URL, just like you would for any other graphics that you wanted to link to something. The Free4All classifieds site purchased the Professional Edition and converted the buttons to graphics using the first method.
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If I buy one of your programs and then decide to upgrade later on, how much will it cost?
Normally, the cost to upgrade is equal to the difference between the price of the version that you originally purchased and the price of the version that you are upgrading to.
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If I buy one of your programs and then decide to upgrade later on, will I be able to keep my current ads?
Maybe. In other words, this depends on which version you initially purchased and which version you are upgrading to. The Lite, Basic, and Photo Editions use the same ads format, so you can easily upgrade within these versions. The Standard, Professional, and Commerce Editions use a much more sophisticated format and also include user registrations, so you probably will not be able to upgrade your ads created under the Lite, Basic, or Photo Edition to these high-end versions. Within the high-end versions, there are slight format differences, but we have developed conversion programs that you can run to upgrade your ads from one version to another.
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If I use your online shopping cart to buy one of your programs, how do you send it to me?
We ship the programs as a zipped file e-mail attachment. If you do not have the ability to handle zip files or e-mail attachments, we can make arrangements to provide access to you to download the files from a special password-protected directory on our web site. Please ignore the references in the shopping cart to "ground" or "overnight" shipping as these are in error. We always ship by e-mail or web download.
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Will you install the program for me?
We offer professional installation of any of these programs for $35.
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Can I edit the program files using FrontPage?
FrontPage has become notorious for messing up CGI scripts, so we strongly advise you to avoid editing this program or any other CGI program in FrontPage until Microsoft corrects this flaw. Actually, the best tool for editing files is plain old Notepad in Windows. If you're using another platform, any text editor that can save files in ASCII text format should work fine.
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Does the license allow me to have more than one installation of the program?
The license allows multiple installations of the program on the same web site, provided that these are for the same site or customer. If you are installing additional copies for different sites or customers, then you need to purchase additional site licenses. These are available at a significant discount off the normal price of the program.
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Can I customize or modify the program files?
You are free to edit the source code as necessary to suit your needs for your licensed installation, as long as you don't sell, give away, or otherwise distribute the revised program. The license expressly prohibits using either the original source code or the modified source code to create derivative works that you sell, give away, or otherwise distribute.
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Do you offer discounts for educational, non-profit, or other organizations?
No. We feel that our prices are already extremely competitive, and we would be unable to stay in business and to continue to improve these programs by offering further discounts. If you are unable to afford even our $79 Lite Edition, you may want to sign up for the Free Edition that is hosted by the Classifieds Network.
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Do you offer a free demo?
No. Due to previous bad experiences, we do not offer free demos. Subject to the terms of our refund policy, however, we do offer a full refund if neither you nor we are able to successfully install the program on your web server. You are also welcome to sign up for the Free Edition of the Classifieds Network, as the versions that we host there are very similar to the versions that we sell for installation on customers' web sites.
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I know that all versions of e-Classifieds come with their own built-in banner rotators, but I want to use my own outside banner program with the classifieds. Can I do so?
Yes. We have successfully integrated the WebAdverts program, for example, with the classifieds program by following the instructions provided by that program. You can also integrate most banners into the classifieds by simply adding the HTML code that calls these banners into the HTML header that you define in the user configuration file for e-Classifieds.
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Can I integrate my own referral program into the classifieds?
Yes. This will usually require some customization on our part, but we have successfully integrated referral programs with the classifieds so that your affiliates can still get credit for ads that are posted by users who came from the affiliates' web sites.
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Can the classifieds tie into my own back end payment processing software or an outside web site that handles payment processing?
Yes. With some customization on our part, the classifieds program can be modified to send billing information to your specific back end payment processing software as long as we are given the proper information necessary for setting this up. The program can also be modified to send billing information to an outside e-mail address. The program can even send the user to an outside web site for billing, provided that that site maintains certain variables needed by the classifieds program and can send the user back to the classifieds section when it has completed the transaction.
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Can I create my own categories or classifieds sections instead of using the defaults?
Yes. The Lite, Basic, and Photo Edition allow you to easily set the categories in a variable contained in the user configuration file. The Standard, Professional, and Commerce Edition also allow you to modify the categories. In addition, those versions allow you to create new classifieds sections by copying and editing a few files. This is fairly easy if you maintain the general structure of the database for one of the existing sections in these new sections. If you want to create a customized database, this is much more difficult, although it can be done. You may prefer to hire us for creating customized databases.
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Last modified: Friday, 20-Nov-1998 00:00:00 EST
Copyright © 1995-1998 Hagen Communications. All rights reserved.
Usage subject to our access agreement.
Please send your questions, comments, or bug reports to the Webmaster.
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